What is A2ZCCRC?

 

A2ZCCRC is a national CCRC database of operating metrics for marketing & administration, facilities operation, dining services, and health care services as well as descriptive statistics about A2ZCCRC participants. The statistics are updated annually with reports provided to each participant comparing individual results with database quartiles.

 

A2ZCCRC is focused on benchmarking operating metrics for CCRCs. The system includes algorithms for allocating expenses by level of care to generate meaningful measures of costs and productivity for CCRC operating departments. Metrics include:

• IL annual attrition
• Marketing costs per unit sold
• Employee turnover %
• Salary & benefit costs per FTE
• FTEs per resident by level of care
• Utility costs per square foot
• Square feet maintained per FTE
• Security hours per square foot
• Square foot cleaned per FTE by level of care

• Dining costs per meal served by level of care
• Meals served per labor hour by level of care
• Nursing direct care staffing mix
• Medicare Part A and Part B therapy costs
• Marketing costs % of operating expenses
• Employee benefits % of salaries
• Salary & benefit costs % of operating expenses
• G&A hours per resident day
• Maintenance costs per square foot
• Grounds costs per acre
• Housekeeping costs per square foot
• Laundry pounds per FTE
• Food costs per meal served by level of care
• Nursing hours per resident day by level of care
• Nursing payor mix
• Medicare pharmacy cost per resident day

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